Reviews

Just spent an enjoyable 4 nights at the Congresbury Arms. Room was warm and cosy, the staff were helpful and pleasant and the food was ‘top drawer’ every time. Highly recommend.

Spent two nights, didn't have dinner the first night as I did not arrive till after 9pm by then they had stopped serving food. I knew this as they called me to book a table if I was arriving before the stopped. Room very nice and spacious with the added treat of some sweets and nuts in jars which was a nice bonus! Very accommodating staff in each interaction I had. I ate there the 2nd evening and the food was amazing, I had the soup and the Pork and apple pie.Lady who served me that night was very friendly and had a lovely smile which was contagious! Excellent all round and If I am the area again I will 100% come back. Many thanks

Stayed here overnight after attending a friends funeral in Bristol.Lovely atmosphere warm and cosy. Good breakfast would recommend

Perfect

It's the hotel I always stop at when visiting my daughter and grandchildren. Lovely comfortable rooms and excellent food.

We had a lovely stay at the Congresbury Arms. The meal was delicious, with a good selection on the menu and attentive service to match. Our room was clean, comfortable, and well-appointed, making it easy to relax. Breakfast the next morning was a highlight, with fresh, tasty options to start the day. Overall, it’s a charming spot for a meal and an overnight escape—we’d happily return!

Thank you to all the staff for making me and my wife welcome.Room was absolutely amazing as always and the breakfast was very filling thank you to the morning staff for keeping us filled with coffee before our flight back to Egypt. See you all soon. Thanks Nigel and Sandra hunt.

Room greatFood excellentService excellentWould stay again and recommend this placeThank you

Another very enjoyable 3 night stay at the Congresbury, this time over the Christmas holiday. All the staff are so helpful and could not do enough for us. Room was spotlessly clean, warm and welcoming. A freshly cooked breakfast was available every day from a wide choice of menu, which could be further tailored to your own tastes. We also enjoyed dinner in the restaurant on our arrival. The menu is very varied, with plenty to choose from, including some Christmas specials and was very good value.Ample parking available. Highly rated and looking forward to our next visit.

We thoroughly enjoyed our stay at the Congresbury Arms. The room was large and warm, the food was excellent, and the staff very friendly and welcoming.we would stay there again when in the area

From the time we arrived we were made to feel welcome.All of the staff were friendly and helpful.Our room was warm and comfortable with a full range of tea/coffee etc.The food was excellent which added to a relaxing time with family who joined us from Manchester.With good parking and extremely reasonable rates, we will certainly stay again.

Our second time staying here but definitely not our last. We tried a different room this time. Freebies on offer were jelly babies (the wife's favourite), peanuts, oat biscuits, Galaxy chocolate drink (another one for SWMBO), Azera (my favourite) and Nescafe coffee and Yorkshire tea.The room was well furnished, quiet and spacious and the bed comfortable.This time I had the pleasure of eating in the restaurant. The food was simply delicious. The same applies to breakfast the following morning which was cooked to order, fresh and tasty.The room would be a good reason to stay here. The food an even better reason but the real point of excellence is the staff. Helpful, polite, friendly, skilled and obviously committed to making a guest's stay as pleasing as possible.

Very warm welcome. We mentioned at check in that we had to leave early (before breakfast) and were immediately offered bacon butties and coffee to take with us (delicious). Room was comfy with complimentary snacks and drinks. Dinner wasexcellent. Thanks all for doing such a great job.

We only stayed one night but we were very comfortable and well looked after. Thank you.

Have used this hotel once before and returned as it is convenient to where some friends live.It has improved since we last visited (pre-pandemic) and the food is lovely. Would definitely recommend booking for a meal while staying there.Service was good and staff very friendly. Rooms are comfortable and warm but the facilities are still quite worn despite new carpets etc. Good for a one-night stay but wouldn't want to stay there for longer.

Easy checking in warm welcomeVery clean room with drinks and snack tray which was a nice touchWe had a lovely meal in the restaurant very helpful friendly staff and a very nice breakfast with a good choiceWe would stay again

We stayed the night before our flight from Bristol Airport, our room was comfortable and the staff very welcoming. We enjoyed a meal in the restaurant and as we were leaving very early were given a breakfast tray. The journey to the airport took about 15 minutes and is not too difficult if you use a sat nav. I am very happy to recommend.

Great place to stay, staff very helpful with dealing with any questions. Food is always well presented and the menu has a good selection of dishes. Rooms are clean and well maintained.

I really enjoyed my 3 nights here. Excellent service and wonderful food. I will stay again

Fantastic hotel and fantastic food. I use a lot of hotels for work and this is one of the nicest I have stayed in. Staff were very welcoming, the dinner and breakfast were both very good and a very good price. Rooms were cosy and very well kept.

A very good hotel and would have no hesitation in staying again

The room was immaculate. With refreshments, snacks and fresh milk. We had dinner - popular with locals and visitors. Both our fish mains were very good, and recommended

We were in the Cheddar Room which is huge with a comfortable bed.The shower was amazing - really powerful and there was plenty of complimentary sweets, nuts and tea and coffee with the option of fresh milk, a nice touch.The food was fabulous - the chicken and tarragon pie is highly recommended and the breakfast was substantial. Best of all though were the staff - very friendly and the service was excellent.We will definitely be staying again.

Lovely place to stay, very friendly staff.Amazing food and in a great location.

We had the best stay at the Congresbury Arms, the staff reception on arrival was warm and inviting. We were shown to our room and made sure were were comfortable with everything. The room/bathroomitself was clean and well appointed, with additional little comforts like nibbles with a good range of hot drinks. The breakfast in the morning was first class with a selection that should meet anyone’s needs. No hesitation in recommending this establishment.

We booked a night at the Congresbury Arms but could easily have stayed for a week. Great style, attention to detail and hospitality. Highly recommend, including to anyone who is either flying from Bristol or like us - going to a party & exploring the local area. From the moment that we arrived to leaving after a delicious breakfast, we could not have been made to feel more at home. Much, much prefer staying in unique places rather than generic hotels & this one is definatly on our list for a future stay !

Excellent service, attentive staff, good food and very good value.No hesitation in recommending.

Needed a place to stay last minute to be near the Vets at Langford to pick up our family dog the following day . Staff were so friendly & so helpful , lovely choices of food on menu for evening meal & cooked breakfast was plentiful & set us up for day ahead . We stayed in the Cheddar room which on another review as on busy road can be a bit noisy but this most definitely wouldn’t deterus from staying at the Congresbury Arms again . Room was so comfortable & clean .Shame we didn’t have the chance to sample the Beautiful outside Beer garden whichlooked so nice .Thanks againCarol & David ( South Wales )

very clean large room, although a little noisy from the traffic. good food and pleasant staff. Only stayed for one night but would definitely stay again when in the area. overall I would recommend the Arms.

Lovely place to stay, very friendly staff.Amazing food and in a great location.

Arrived and was asked if we wanted to check in straight away or get a drink first, we opted to check in. My husband had pulled his back and the gent who checked us in kindly carried out bags up the stairs for us. We were the only guests staying, and although we booked the most basic room, we were given a complimentary upgrade. They knew we had a table booked for dinner at 7pm, and knew it was our anniversary. The room was beautiful, breakfast in the morning was absolutely stunning. We had a wonderful anniversary celebration here and look forward to coming back again!

Fabulous stay, 3rd time staying here, always a warm welcome and excellent food, staff very friendly, especially Murray nothing too much trouble.

What a lovely Hotel and what a pleasure it was walking in for the first time hereThe staff were excellent and very attentive, the room was lovey with great little touches, water, biscuits, jelly beans, nuts and of course teas plus coffeesThe restaurant was brilliant and the food was wonderfulDefinitely stop here again

We really enjoyed our stay at tge Congresbury Arms. It was glorious weather and was able to enjoy relaxing and enjoy a drink in the lovely mature garden. Our room was very comfortable and clean. Evening meal was delicious and the ambiance around the bar was very much 'Modern Old Inn' and very nice. We were there for my Brothers wedding in the local church and after a nice full English breakfast took some lovely pictures in the garden before heading off to the church. We very much enjoyed our stay and Nick and his staff very friendly and accommodating.

We stayed overnight to be ready for my wedding we had a lovely meal and a good breakfast would highly recommend staying

We were attending a show in Bristol on Saturday night and wanted somewhere to stay that wasn’t in the city. We were both familiar with Congresbury so chose to stay at the Congresbury Arms and it didn’t disappoint. The room had everything we needed and the complimentary drinks and snacks were a lovely extra. Breakfast was absolutely delicious - we had Eggs Benedict and Full English and we couldn’t fault it. The transport links into Bristol are good and we were able to get the bus into the city easily. Our only small negative was the room was quite stuffy. There was a fan in the room which was appreciated but some air con may have helped. This is just a minor point though as we know you can’t control the weather and it didn’t affect the quality of our stay or willingness to return. Thank you 😊

Great place to stay, delicious food, fantastic staff!

We had not stayed at the hotel before and we were pleasantly surprised at the friendly welcome we received. First impressions were good:- clean, quiet, pleasant décor and a very large car park.We were shown to our room and given a brief introduction to shower, television, wi-fi etc.My wife was very pleased to find Yorkshire Tea, a bottle of jelly babies (her favourite sweet), stem ginger biscuits (another favourite) and Galaxy chocolate drink, (yet another favourite). Bottled water was provided as well as proper size, cups and glasses. The room was clean with an interesting slope to the floor. This is a grade 2 listed building evidently and certain corrective works were not allowed.Breakfast was included and was cooked fresh to our order. It was delicious.Although we only stayed one night we thoroughly enjoyed ourselves. The friendly, helpful staff could not be faulted and we will be staying here on subsequent visits to our daughterThis is a jewel in this area and we cannot recommend it highly enough.

Wonderful Hotel with great staff who look after you from when you arrive to departRoom extremely comfortable with nice little touches such as snacks and plenty of tea and coffeeBoth breakfast and evening dinner were superb

Lovely! Clean and comfy.Friendly staff and great food.Very good value for money.Highly recommended. Thank you.x

Lovely, friendly staff. Room very comfortable and an excellent breakfast. Would recommend and look forward to staying again.

Our second stay, just as good as the first. Great service, superb staff, great food, very comfortable, perfect stopover for our trip to Cornwall. Highly recommended.

Great service from very helpful and friendly staff, comfortable room, good food, good parking. Highly recommended.

We were greeted upon arrival with charm and consideration and all the staff were friendly and efficientThe room was comfortable and well appointed, the gardens were delightful and the menus were extensive and very reasonably priced.We enjoyed our stay and would recommend the Hotel. We hope to visit again

Very happy, easy 15 min drive to airport, staff friendly, roof comfortable, clean and liked the free jelly beans … nice touch !

Flew into Bristol Airport and decided to extend our break before driving back to west Wales. Really lovely welcome, shown to our room which was clean,bright and a good size. Bathroom has a good shower with nice toiletries and lovely fluffy towels.There is a beer garden at the back of the property and ample inside bar space and very good restaurant area all nicely decorated in keeping with the building. Food was excellent (both dinner and breakfast),good choice, good quality and reasonably priced. Staff are very friendly and attentive. Good on site parking. Wouldn't hesitate to stay again.

Very helpful staff, particularly when we needed to stay when they were officially closed. Comfortable room. Excellent breakfast.

Nothing, absolutley nothing to complain about.This is a wonderful above average pub with rooms.The staff are friendly, always seem to be busy and you can see that they work as a team to give wonderful customer service.The food is great.We didnt plan to eat in every night, but how could we not with such great choices on the menu.We ran out of nights before choices!Definately stopping again.The room is great.The road noise is not great but that is not the pubs fault.If you want the windows open thats what you get, although it is quieter at weekends.Air Con availble if you want to make use of it.Beer garden great, well spaced out as are all the tables in or out.you are not squashed in and can enjoy your surroundings where ever you are.

we stayed the night to break our travelling to Cornwall and i am so pleased we did.we arrived at lunchtime and nothing was to much trouble for the team, we ate on arrival from an excellent menu choice and i have to say also excellent value, the quality of the meal was superb.the room was superb and to a high specification which was excellent, we also dined in the evening and again the quality was exceptional.throughout our stay the team were very exceptional with service and support but most importantly the service was genuine.on departure the breakfast was superb and the friendly support on checking out was second to none, nothing was to much trouble and a genuine interest regards our onwards travel.an excellent place to stay with a great and friendly team with excellent services, will definetly see you again.

Very friendly helpful staff, lovely rooms and nice food

We were pleasantly surprised by the size and comfort of the room, given the very reasonable price which included breakfast. Lovely little touches like snacks and drinks included. We'd definitely stay again.

The room was fine with comfortable bed and very good walk-in shower. Breakfast offered a good selection. The only drawback ,however, was that on Saturdays, the place closes at 10 pm, so as we arrived back from a function at 10:20pm, we were unable to get a drink from the bar !!!

Spent a couple of nights here whilst down for my nephew's wedding. Staff were excellent, very friendly and efficient especially the lady who did the breakfast service. Our room was in places looking very slightly tired but was spotlessly clean ,shower was really powerful and breakfast was excellent so all the bases well covered.Would definitely stay again.

We had a lovely welcome and made to feel welcome. Service was excellent. Would definitely stay here again

We stayed in a lovely large comfortable room, the staff were all very friendly and the breakfast was wonderful.Great start before a short drive to Bristol Airport!

Very good food and friendly service with comfortable rooms.

We found the hotel extremely welcoming & comfortable. It was a good experience & the breakfast was excellent, thank you.

The staff were very welcoming, forboth hotel and restaurant. The room was small but adequate. Tea and coffee making facilities and a good selection of snacks and nibbles. Very welcome. The evening meal was very good, a good selection of meals available. Very pleasant dining room. Breakfast menu was extensive, freshly prepared and excellent. Good overnight stay for visiting the coast. Easy access by bus to Weston.

We stayed here for one night in the "Cheddar" room.We were greeted on arrival by a lovely lady(unfortunately I didn't get her name) who showed us to our room and explained things like the WiFi and breakfast times.The room was very large but welcoming too with complimentary snacks and drinks.It was warm and spotlessly clean, with an amazing en suite shower room with a powerful shower.We ate in the pub bar that evening and the food was delicious.All the staff were extremely pleasant.We then slept exceptionally well and breakfast didn't disappoint either.We thoroughly enjoyed our stay and will definitely be returning in the future.

The room,service and breakfast were terrific, and Im sure that we will be back sooner rather than later,Joe and Jan

Staff professional and very helpfulRoom very clean but too warmFood excellent but drinks expensive

Lovely big room with TV internet clean and comfortable.Breakfast was excellent good portions nicely cooked. The staff were friendly and nothing wastoo much trouble. Plenty of parking on site good access to nearby venues.Would recommend and stay again.

Great room, lovely staff, delicious breakfast. Only thing to notice, in our room we found we were able to hear sounds outside (thin walls?)Loved the little surprises as well in the room ;)

Our hotel of choice when in the area.The staff are all fantastic. The food is excellentboth breakfast and evening meal (particularly the eggs royale at breakfast).The rooms are well furnished with lots of little extras - body lotion, shampoo, sweeties as well as the usual tea etc.Excellent value for money.

amazing stay all round, staff were great, food was lovely and the whole place was clean and modern, would definitely stay again!

Lovely pub and hotel, great rooms, comfy. Great food and breakfast and fantastic service.

Every member of the staff really was determined to ensure we enjoyed our stay. The room/bathroom spotless, the breakfast and coffee were delicious but the highlight was dinner. The food exceeded expectations and the wine list was extensive. Minor criticism;in parts the decor is a little tired but this matters little thanks to the service.

Murray and the team at Congresbury were brilliant! Lovely room and great service.

We enjoyed our stay at the Congresbury Arms which is well placed for Bristol airport. The room was very comfortableand dinner was excellent. All the staff were helpful and friendly Would thoroughly recommend.

Can't fault my stay at all. Beautiful building, great facilities, spotless and really friendly staff. I would definitely recommend

We recently celebrated a delayed Diamond wedding Anniversary at the Congresbury Arms. The welcome we received and the service throughout was excellent. We dropped in some decorations before hand and the staff used these to make the whole event extra special. We also had a comfortable overnight stay and a great breakfast the next morning. We will be back.

We could not find fault in any way.Our room was very nice,the staff were brilliant,and the Sunday roast,the best we have tasted in a long time.

We were so impressed with the Congresbury Arms. Fromthe friendly welcome, the lovely rooms and 1st class food our stay was faultless.The little jars of treatsin the rooms is a lovely touch.

Hotels are so expensive in the UK nowadays. We wanted somewhere cheaper with quality and good food for three nights to see things like Tyntesfield, Cheddar Gorge, Wells etc. The room was spacious and modern, with a floor amusingly like the rolling hills nearby! The food was two rosettes standard and good. All the staff were friendly. We had two surprising good finds, Chew Valley reservoir Salt & Malt cafe was glorious on a sunny day and Oakham Treasures museum was great for tons of nostalgia and memories.

Staff are very friendly. The room was a good size with excellent tv. Nice bathroom and shower. The dining area is very comfortable and tastefully decorated. The all-inclusive breakfast is very good and overall the price was very cost-effective. would definitely stay again.

Everyone was so lovely, amazing rooms and really good breakfast, would definitely recommend to anyone 👏🏻

From the extremely warm welcome,to the excellent food,all was perfect..we couldn't have had a more enjoyable few days away..I can't praise all the staff enough .. would highly recommend, and we hope to return

we chose the Congresbury Arms pretty much at random, due to location and it turned out be a great choice. Great food, great staff and the accommodation was spot on.Would we stay again? - yes we would, without a second thought ;-)

We had a three night break at the Congresbury Arms and would definitely go back.The staff are excellent, they are friendly, very helpful and just really nice to chat to.We ate at the restaurant for two of our nights there and the food was both extremely tasty and good value; breakfast was also very good.Hotel location is spot on for Bristol, Cheddar, Wells and the coast.The rooms are good and kept very clean.All in all a very enjoyable few days.

This was a very nice place to stay. I was travelling from Truro to Pembroke and this is a perfect half way stop. The rooms was very well presented and the staff had a warm welcome. I have something to eat in the evening and it was very nice. I give this accommodation 10/10

On arrival we were made to feel very welcome and shown to our room with bags willing carried for us.The room was clean and well equipped.We had a very pleasant overnight stay and enjoyed a super freshly cooked breakfast in the morning.Great value for money with superb hospitality

We enjoyed our stay here. The staff were friendly and welcoming. Rooms were spacious, clean and comfortable and the breakfast was superb!

Lovely rooms and exceptional service, staff couldn’t have been more accommodating. Food was also fantastic, would definitely recommend

Great stay. Brill food and great staff

Nice clean tidy room

We arrived in the aftermath of storm Eunice and these comments should be viewed in that context.The room is large and well decorated and clean but rather cold and it could really do with a comfortable sofa. We had an issue with the shower which was dealt with whilst we were out.Staff are friendly and helpful and breakfasts are excellent.

My wife and I travelled from Belfast to Bristol to visit our daughter who is a vetinary student and living in Congresbury. From the moment we arrived at your establishment we were met with professional, friendly staff who too a genuine interest in us and made us feel extremely welcome. We thoroughly enjoyed our stay and have every intention of returning in future. An interesting place to stay with good food, comfortable rooms and considerate staff.

We really feel like valued guests whenever we stay here. Staff always give us a warm welcome. Room has everything you need, it’s like home from home. Breakfast is top quality and plenty of choice.

Excellent experience from the ease of booking , the excellent evening meal and amazing breakfast. The facilities in the room were so thoughtful too.All the staff were friendly and accommodating.We will definitely be returning.

We were given a warm welcome after our long journey, our room was very nice with little extras to make us welcome.Excellent meal in in restaurant Christmas Eve. We would definitely stay again.

We stayed at the congresbury arms because of its location and price, it is ideally situated midway between Bristol and Weston. Parking was not a problem as there was a massive car park, we only had breakfast but it was very good and a good range of options from eggs royal to pancakes. We would stay there again and would recommend it frinds and family.

Comfortable room. Turning off shower a problem on first night but staff quickly resolved. Good location for a day visit to Bristol to see relations.

Excellent all round. Very Professional staff, especially Murray who checked us in and served us at dinner. Food,dinner and breakfast delicious. Room extremely clean and fresh. Good complimentary snacks and toiletries.would definitely recommend a visit.

This is probably the best restaurant for gluten free options that we have ever been to. It's automatically on the menu what already is gluten free or what can be made gluten free. The sausages at breakfast are already gluten free and were the nicest sausages my husband had ever had in a full English. The bread crumbed items on the menu are already gluten free. Just brilliant!Dinner portions, the meat portion sizes are perfect. The vegetarian portion sizes were too large and could have been halved and I would have still been happy and possibly had room for pudding and more wine.Room was clean. Staff were attentive and friendly. Perfect location for exploring Bath and Bristol. Especially if you don't want to stay in the city. Would stay again without hesitation.

Our overnight stay was most enjoyable with exceptional customer service. The staff were all very friendly and professional and nothing was too much trouble to make our stay enjoyable. The food was presented to a very high standard and was absolutely delicious. Thank you for making our stay with you so enjoyable.

After a long drive from Sussex It was easy to find and easy to park. After a very warm welcomewe were taken to our room. It was spacious, warm and everything felt fresh. The usual tea/coffee tray had the addition of complimentary snacks which was nice. All the facilities worked including the WiFi. We had a very enjoyable family dinner with an interesting menu supplemented by the chef's amuse bouche. The service was excellent throughout our 3 day stay. Although the building retained its character ,the interior was light and nicely decorated. Can definitely recommend it.

It's been a while since I was here having a meal and staying the night. President Kennedy got shot whilst I was tucking in to my steak and what a lot of alterations have gone on, nice job. Will come again soon.

This was our 2nd stay at the Congresbury Arms. This time we stayed for 2 nights whilst visiting family who live nearby.Our room was pleasantly furnished and very comfortable. We eat there on the 1st night, and the Restaurant was fabulous just as it was on our 1st visit in Sept 2020.Breakfast is equally as good and offers a great choice with good quality produce being used.Staff are all very friendly and helpful, we will be staying there again and would highly recommend staying here.

A very warm welcome, dedicated resident parking, nice extras in the room (water, nuts, sweets) and a very good breakfast.All for a modest price, what a winner.As for dinner, well it was the best produce cooked to 5 star standard. Again, served with professionalism and friendliness. We would not hesitate to recommend.

Nice, clean and homely with very helpful, friendly staff.

Excellent staff, lovely room and amazing breakfast.

Had a very nice stay at Congresbury Arms whilst attending a family wedding in Wrington.Staff were very welcoming and friendly, kindly pre-arranged taxis for us on the day of the wedding, the rooms were very spacious and clean (albeit a few stains on the carpet), the food in the restaurant for evening dinner and breakfast was very nice.My only disappointment was that my husband found a piece of wire mixed in with his breakfast spinach. When reported to the waiting staff, all's that was said was "oh I don't know how that got there, the spinach is pre-packed". No apology was offered and the plate was just taken away and no more was said.Given that this could have caused injury to my husband's throat, I don't think it should have been dismissed so easily.For this I am reluctant to give 5*'s.

We had a lovely comfortable stay, breakfast & service was excellent.Staff lovely and very helpful.Thank you!

Our room was comfortable and clean with some lovely extra touches. Staff were all very helpful and friendly. Our evening meal was delicious as was breakfast.

My husband and I had an amazing time it was a stop off on the way to Cornwall Barry and his team were fantastic the food was excellent was served hot and amazing from checking in to checking out was well organised thank you again for making our stay excellent and enjoyable we will certainly stay there again thank you Barry and your lovely team lots of love Joan and Jamie lynch

Very clean exceptional food and friendky staff

We had a spacious comfortable room, which had some nice little extra touches.Our dinner in the restaurant was very good and breakfast was first class

The first member of staff we met was very welcoming and helpful. Our bedroom, although not large, was well equipped and quiet. Food in the evening was good, as was breakfast. We wouldn't hesitate to return.

I arrived late to the Congresbury Arms but the manager stayed late to ensure that somebody was there when I arrived. He was extremely helpful, pleasant and nothing was too much trouble. The room was very spacious and comfortable. All staff were very helpful and friendly which made the stay even more enjoyable.

A very comfortable stay whilst attending a nearby family celebration. Very attentive friendly staff in bright well decorated surroundings. Perfect for purpose.

We received a warm welcome on arrival, rooms were spotless, very comfortable. We had a great dinner,staff so friendly and helpful. We had a memorable time????

The staff I encountered wereexcellent but there were signs of shortages, eg no restaurant or bar Monday/Tuesday, bedroom carpet not vacuummed, etc.

We stayed for the first time at the Congresbury Arms and what a pleasure it was! Clean rooms, friendly staff and very fair prices for the accommodation and food. The breakfast has great choice and was superb. We will certainly stay when we attend next years festival!Keith

We had an executive double room that gave plenty of space and the bonus of two lounge chairs for comfort. The room was clean, the bed comfortable and breakfast exceptional. Many thanks.

We decided to break our journey to Cornwall by stopping over in this lovely village.What makes this place a superb place to stay is not only the quality of the accommodation and the food is the people who work there and run it.Nothing is too much trouble. Every little detail is taken care of all with a smile.We will definitely stay again.Greg Nicholls

The Congresbury Arms is a great find if you want friendly service and a comfortable stay.Murray the manager was really helpful and all staff were polite and friendly.The owner is gluten and dairy free so the restaurant caters for such dietary requirements.For anyone with such dietary restrictions, it is wonderful having such a wide choice of options!I can recommend the cider battered fish and chips! My only slight negative was the noise from the road, the building is restricted with being unable to change the windows, so nothing can be done to rectify.

It was a wonderful hotel, spotless, amazing very friendly helpful staff.The food was fantastic we had an evening meal and gorgeous full breakfast.We booked it just for an overnight stay on our way to Cornwall and loved it so much we have just booked again to break our journey on the way home ( can’t wait).

Staff friendly and couldn't be more helpful. Room very clean and tidy nice little touch with jelly beans etc. The food was always well presented and tasty.Plenty of parking always a bonus. Would return again.

Loved our stay, very good room, the meal in the restaurant was excellent

Just got back from a 1 night stay at the Congresbury Arms. The service and quality of food were amazing and we would definitely recommend this place to others.We also stayed for dinner and the quality and choice of food was top notch. Thank you we will be back.

Staff attentive, courteous and helpful. This was our second stay first one in Yatton Room and second in Cheddar Room. Both very spacious and although they are close to the main road very quiet. Rooms are spotlessly clean with tea and coffee making facilities, also nice touches like complementary quality biscuits, bottled water, jars of jelly beans and nuts which are replenished every day. There is uht milk in the room but fresh milk is available from the bar in a small flask. Beds are very comfortable with extra pillows if required. The evening meals are excellent with a good choice, and the breakfast has lots of options.We stayed at the George and the Rising Sun in nearby Backwell and although good not a patch on the Congresbury Arms. We look forward to staying with you again in the future.

Stayed in the executive room was one of the nicest rooms we've stayed but it has one of the nosiest beds ever Stay where out standing food in the restaurant was out standing so was the breakfast in the morning would definitely stay again and will be in december for our anniversary :)

Response

Hello Mr Williams, Thank you for your kind review and heads up on the bed in Cheddar room. We will get maintenance on this straight away. Our best regards, Sean

This is the second time in two years that we have stayed at The Congresbury. We raved about it last time and I'm pleased to report that not a lot has changed, including their prices, which is remarkable given the ridiculous hikes in prices this Summer. The food is superb, the ambience great and the service absolutely fabulous. My wife and I are on a Low Fodmap diet, which can be a tad trying, yet the chef coped admirably and looked after us brilliantly. Thoroughly recommend the place.

Good things:There is plenty of parking.Our room was comfortable, clean and large enough.The bath towels are huge, soft and fluffy.The breakfast was delicious.The 2 members of staff we dealt with were professional and friendly.However.Our visit, booked 2 years before and confirmed in writing, was almost a non-starter when a mere 5 days before we were due, we were called to tell us there was a “plumbing problem” telling us that they were cancelling our booking and suggesting alternatives which were all booked up.This had all the hallmarks of being bumped off an aircraft by an airline who had over booked their seats.We were phoned an hour or so later and told another guest had agreed to move to another hotel.Future guests should bear in mind that it is on a main road and the rooms do not have double glazing, which would have been too hot anyway, so there is bound to be some traffic noise.

We had booked for 2 nights while our Cocker Spaniel was undergoing surgery at nearby Langford Veterinary hospital. The staff were very accommodating and the whole building was kept in a clean and tidy manner. Food was excellent, and we would definitely stay again.

Spotless, comfortable room with extra little touches of sweets and nibbles provided. Dinner was faultless, with high quality ingredients perfectly cooked and presented. Staff friendly, helpful and very COVID compliant. Great breakfast before leaving for the 15 minute trip to Bristol airport. Perfect.

Enjoyed my stay with the Congresbury arms the room was cosy and had all the characteristics of a old building. Breakfast was amazing and just what we needed to set us up for the day ahead. Staff were really helpful and friendly. Will be down soon for the restaurant and hopefully book another night away in the near future

Great hotel, fabulous food and all the staff were absolutely amazing they really couldn't do any more. Thank you for having us and we will definitely be back againLeanne and Neil

We had a one stay to break up our journey back from Cornwall. Our room was a very good size and spotlessly clean. The shower was on the small side but adequate for our needs. We had a roast beef dinner, that was gorgeous and a good price, our breakfasts were lovely too. All of the staff were most attentive and nothing was too much trouble for them. They even gave us a free bottle of water each for our journey home. We would definitely stay here again if in the area.

It was a lovely hotel with a beautiful room very clean & the breakfast was lovely

We grabbed a last minute night away & weren't disappointed. A warm welcome, before being shown our well appointed, beautifully finished room.We also ate a fabulous evening meal in the restaurant, with a varied & delicious selection on offer.After a great nights sleep, we enjoyed a great selection of breakfast options, again all beautifully cooked.We really can’t recommend the Congresbury Arms enough!

I was very happy with accommodation and staff were excellent as was the food i would recommend your hotel and restaurant

From the minute we arrived we were made to feel welcome and special. A lovely decorated room with welcoming treats and a good air conditioning unit.The food in the beautiful restaurant was amazing with very attentive staff making us feel very special. Breakfast didn’t disappoint either. We will definitely be returning. Thank you.

A lovely historic building situated in a perfect location. The rooms are very clean as they are serviced daily. Nice touch with snacks and bottled water replenished each day. The food served for breakfast and from the restaurant is of a very high standard and is obviously popular with locals, a good sign. The staff are very friendly and polite. There is ample parking and a few lovely walks directly from the hotel. This is a lovely place to stay and I fully recommend it to anyone.

Staff BrilliantRoom fantasticFood excellent

The hotel was beautiful inside and out the garden was lovely, room big and open the whole place was immaculate, staff were so welcoming and friendlyThe food! Absolutely amazing!! From breakfast to dinner the food was exceptional!! If we are ever in the area again or going to western super mare this is the only place to stay highly recommend

A lovely pub with nice rooms and excellent service.The staff were extremely polite and Food was of a very high standard.Will return there when in the area.

We stayed for two nights and had a very pleasant stay.Our room was clean, comfortable and spacious, a good location with ample parking. There were some nice touches in the room - sweets, nuts and bottled water with good quality shower gels, handwash and lovely big towels!Our friends joined us for our evening meal very keen to try the food as they had read the excellent reviews.We were not disappointed.All of our meals were beautifully presented, delicious and we absolutely loved the chocolate desserts! Our breakfasts were also good - freshly cooked - piping hot with a variety of choice.The staff were ever present throughout our stay, very friendly and helpful.

From the moment I arrived I knew I had found a gem. The staff were absolutely fabulous, food fresh and my room was lovely. I was surprised by the quality and amazing value. I would definitely come back for another visit in the future! Thank you to everyone.

Nice menu/ room ????Refrigeration unit noisy at night ??Clean/ tastefully decoratedFriendly helpful staff????

Staff really friendly and welcoming.Nice stylish and clean room with plenty of complementary snacks.Restaurant food for both breakfast and dinner was superb.Thank you we will be back.

The Congresbury Arms Hotel is justlovely.Friendly and welcoming team, great food, lovely restaurant and beer garden. The room is nicely done and clean. I had a comfortable and quiet night.

We had a great one night stay at the Congresbury Arms, the staff couldn’t have been nicer and room was clean and comfortable.Lovely location despite being near a busy road, food was tasty.

Lovely room, comfortable bed, powerful shower, and refreshments were a nice touch. Very friendly staff, excellent breakfast. Highly recommend!

Staff, food were all excellent. Superb breakfasts fill you for day. Manager Murray ensured all needs were met .

We had an excellent overnight stay and meal. The food was well cooked and well presented. The wine suggestions were very helpful. The room was large, clean and contemporary, bed very comfortable. The staff extremely professional helpful and welcoming. We would definitely return if in this area in the future.

We enjoyed our stay here, the room was as described, clean, welcoming and cosy The staff were all very friendly and efficient, we stayed for evening meals on a couple of nights and the food was excellent. We would have ate there on other nights but the kitchen had to close for part of our stay. I thought the staff handled the situation very well, they even gave us a free meal one night in their sister hotel and the offer of a future complimentary 2 night stay. I would definitely recommend as a place to stay.

Excellent staff

Staff were very attentive, could not do enough! Breakfast delicious and rooms spotless. Will definitely be back.,

A little disappointed with the rooms the furniture was old.Like the little extras and toiletries.

We travelled down from Liverpool to attend a wedding and needed somewhere local to the venue, had a brilliant 3 night stay room was small as was bathroom but was all we needed for our short stay. The staff were very friendly and helpful, breakfast was very good and we had 1 evening meal which again was tasty and substantial excellent food and service will definitely return if travelling down that way again and would highly recommend

Stayed here on a fleeting trip to the Mendips on some business. Given my wife runs pubs and hotels like this one, i sent her a copy of the menu I was so impressed as they offer a good balance of meat, fish and Veggie options and really creativeThe room was lovely and the staff could not have been any nicer - I don't often leave reviews but thought this place really deserved one

We had a two night stay at the Congresbury Arms, our room was large and very comfortable, we thought the road noise may be an issue, but the road was quieter after rush hour and we both slept well.We ate in the restaurant and the food was fantastic, just wish we'd booked to eat there on both nights!Breakfast was delicious and the service for both evening and breakfast was excellent.We'll be back!

Me and my partner had a lovely 4 night stay here with breakfast included. We loved all the extra touches in our room such as sweets, nuts and tea/coffee making facilities and the bed was really comfy. Each day our room was cleaned and replenished by the cleaning staff. Excellent breakfast options all included and make sure you have a meal here, we had the tuna steak and the lamb which was amazing. Would definitely recommend staying here!

From start to finish Congresbury Arms was fabulous!! The grade 2 listed building was gorgeous, the food was 5star, the rooms were beautifully decorated and the staff so friendly. I would highly recommend staying here or at least book a meal ????x

Excellent service from the staff. A good night's sleep and an outstanding breakfast. We will certainly stay again if we have to break our journey returning from Cornwall.

Amazing food, even better customer service. I would have no hesitation in recommending or revisiting. Just wish it wasn't 100 Mike's away from home!

The staff were really helpful and pleasant and the facilities were clean, tidy and well decorated with a good feel all round. The food for evening meal and breakfast was also extremely high quality. I'd stay here again for sure.

We wanted to stop off on our journey to south Devon to break up the trip and we’re not disappointed with our choice. Staff were really friendly and happy to help. The restaurant itself was worth the trip. The food was excellent as was the bar.On the downside there was no hot water in the morning due to a fault but these things happen. We’re old school and made use of the kettle and a flannel (that’s all the detail you’re getting lol).We would definitely stay again

We stayed for 2 nights last weekend as a base for exploring south Somerset. Very friendly and helpful staff and our room was large and very comfortable with a large en-suite. Good parking. Breakfast particularly good!

Stayed here over Bank Holiday weekend lovely few days room's were very nice, staff really friendly and helpful lovely location.

Staff are always friendly, polite, they go above and beyond to ensure your stay is pleasant.Great location, comfortable room and good food.

Very good customer service. Comfortable room. Fantastic breakfast

Friendly hosts and bright and clean made for an enjoyable overnight stay . Would not hesitate to stay again.

Our 2nd time staying here, good location for Weston and Bristol, fabulous food and staff who were friendly and efficient

Relatively small hotel privately owned with staff who are passionate about giving great service to customers - from general manager downward. Nothing seemingly too much trouble if it improves your stay. Food was very good, as was the bar and rooms comfortable - very clean. On site parking plentiful and provided with own key should you be back late. A little gem that we return to when we visit the area.

Had three lovely nights there,all the staff made us feel very welcome, would book in again when down in that area.Thank you to you all.

Murray and the team at the Congresbury Arms are very welcoming and provide amazing service.The rooms are very clean, well presented with extremely comfortable beds and pillows.Wi-Fi signal is strong throughout the pub and rooms, menu for dinner always has great dishes to choose from and breakfast is just the perfect start to the day! Highly recommended!

Came across this place by chanceWhat a findBoth Lucinda and myself racked our brains and could not remember a better mealWould recommend highlyIf I could give it 11 out of 10 I wouldFrom staff to cleanliness to food BrilliantWell done to everyone

Lovely area great breakfast and large room Yatton

Staff make this place the special place it is. Very accommodating and do everything they can to make your stay safe, enjoyable and comfortable. Would not think about staying anywhere else in the area. Cannot wait praise highly enough.

Totally recommend The Congresbury Arms to eat and stay. We eat here fairly regularly, as we are local and stayed here for two weeks, whilst having building work carried out to our home. The room was lovely and staff are amazing! Very attentive and nothing was too much trouble. FABULOUS FOOD! Definitely Covid aware and it always felt really safe, which was so important for us. We will be back when Lockdown is over.

Very thoughtful staff, good food, comfortable bed and room. We felt safe staying over in these rather difficult C19 times, would stay again. Very good dinner, menu choices and an excellent breakfast. Friendly professional staff

Lovely clean and comfortable hotel. They’ve done a great job to make sure it’s COVID secure.Food is excellent.Fillet steak was perfect. Pork meal good too.Very helpful staff.Nothing too much trouble.Would definitely recommend and we would stay again.

Had a lovely one night stay. Food in the bar was delicious and vey generous portions. Breakfast also very nice. Room comfortable and relaxing. All team members attentive and helpful.

The room was excellent. Very comfy bed.The food was superb the best roast we have had.All the staff were very friendly and looked after us brilliantly. Would recommend Staying here.Well situated and lovely walks.

This is our second stay at the Congresbury Arms and I can honestly say we’ve thoroughly enjoyed it. The management and staff made us so comfortable and nothing was too much trouble for them. Thanks to Murray who is so professional and efficient! What a lovely team. See you again very soon.

very welcome and nice place to stay and eat, and covid controls were good

We stayed here on out return journey from Cornwall to North Wales.It was roughly half way and not too far away from the M5 so super convenient. We also stayed at their sister hotel in Cheddar on the way down, the Bath Arms.Both hotels are very comfortable and clean and have good restaurant facilities, both of which we used during our stays. Both hotels are roadside so for very light sleepers it may be a problem if you need to have the window open but it didn't bother us at all. Would definitely recommend and stay there again ourselves.

Great staff and very friendly service , food was amazing out of this world , lovely clean room, could ask for anything else x x thank you again

Visiting relatives in North Somerset we stayed here for three nights in a deluxe room which was very spacious and well appointed. Special attention paid to Covid restrictions in line with government advice. Good quality food served in the restaurant which has been sourced locally where possible. The garden is a delight. All the staff very friendly and helpful. Congratulations and thanks to Murray and all the team. Well done!

Good location and food, friendly staff, lack of finishing touches, hooks, shelves, toothbrush holder, mirrors in better places. Lovely walks, would stay again

I would like to congratulate Murray And his staff on the way he run things while boss was away The service we received was second to none the place was spotless if you sat to long you yourself would be cleaned That it was so clean we felt so safe from the Covid we would definitely recommend this hotel/ pub food 5 stars Murray 10 out of 10 thanks for a fantastic stay

Stayed for three nights in mid September, hotel in good location for visiting Mendip attractions and beach at West on super mare, hotel staff very friendly and efficient, superb food on the 2 evening's we spent in the hotel, would thoroughly recommend

Stayed for one night to visit with student daughter & partner. We were made to feel very welcome on arrival. COVID procedures first class but without a major fuss. Felt very safe. Our room was lovely and comfortable. We all had dinner and the food was excellent, well presented and delicious. A good choice at breakfast and again well cooked and plenty of it. Staff were all polite and friendly and nothing was too much trouble. Would definitely stay/eat here next time we visit.

The room was very clean, was their cheapest room, but concerned about road but it was fine. The breakfast was lovely and so were the staff. The only little down side was they need to sort out the bed, divan not very good. Decor and cleanliness fab.

very good stay at Congresbury Arms, everything was spot on, we had drinks in the lovely garden before checking in and all the staff were excellent. They have a very professional team and we all felt very safe. Our rooms were lovely with a very comfortable beds. We had our evening meal here which was excellent as was our breakfast. We would all recommend this lovely pub and would stay here again without hesitation. We were on our way to Devon, but if you are wanting a few days in this area Congresbury Arms would be a perfect place to stay. Again we applaud the staff very good safe service with a smile, well done.

We had a lovely stay at the Congresbury Arms 7th to 10th September 20. We were a little disapointed as we couldn't book the room we wanted but we had a double room which was adequate for the length of our stay.One comment would be that the window in the bathroom was clear glass and faced onto the street so the blind had to be down all of the time. However that is the only negative.Breakfasts were excellent one of the best full english breakfasts I have ever had.We had dinner one night and again the food was fantastic.The staff are wonderful couldn't do enough to help.Thank you to all for a lovely stay.

Murray Terrsa and the team could not do enough for us thankyou

Murray was an extremely professional front of house person, personable, excellent attention to detail and maintaining exceptionally high standards

We enjoyed two nights at the Congresbury Arms it is quite quirky in layout as you would expect from an 18th Century building but tastefully decorated with in-vogue colours which you would not expect. It is spotlessly clean and well maintained.Congresbury is an excellent centre for touring North Somerset and is within easy reach of both the coast and the MendipsThe food is all it is cracked up to be and I can honestly say the apple and blackberry Crème brûlée was probably the best dessert I have ever had! The staff are all friendly and accommodating.It is situated on a busy road but in our room we did not notice any traffic noise.

We stayed here in the middle of a weekend of cycling and it was an ideal stopover. The hotel was very accommodating, storing our bikes and giving us a warm welcome. We had a totally delicious three course meal in the pub downstairs and slept well in the large room. The bathroom was spacious with lots of lovely products and the breakfast was just what we needed to fuel our journey home. Would be keen to stay here again!

Perfect place for an overnight stay or if your in the area for a few days. Extremely clean and very much on top of all the protocol for the covid situation. Plenty of sanitisers and all staff wearing masks. From the first person we met on arrival to the young lady as we left, everyone was curtious and polite. We had an evening meal which was extremely good and the breakfast was first class. Definitely revisit if we are in the area.

We booked for 3 nights with friends as going on to Padstow.We received a very warm welcome on arrival & shown to our room which was lovely & clean, breakfast was excellent ,all staff very helpful & attentive & Covid regulations strictly kept,the evening meal we had was really lovely.Would certainly come back again,thankyou for a lovely stay.

We were so lucky to find this superb pub with rooms.It’s fantastic. The staff can’t do enough for you.Murray welcomed us and was so helpful and friendly as were all of his team.We had family join us for dinner. Well!!It was amazing x. Can’t wait to go back.And stay overnight again thankyou again x

You cannot fault the staff at this hotel; from the moment we arrived to when we left, nothing was too much.The food was also superb; lunch, dinner and breakfast!Room was large and comfortable.We will definitely return especially if we were to fly out of Bristol airport.

Excellent Covid procedures in place fully explained to us at our warm welcome we felt very safe. Our room was clean,looked newly refurbished and had an extremely comfy bed! The food was a treat we felt like we were on Master Chef ! Simply delicious ! Loved breakfast too first class again ! We would definitely visit again Great car parking too! Thank you Team Congresbury you are a credit to the hospitality industry !

Murry was very professional and detailed with his introduction to the services at the hotel. Good food. Good room.

Had a fantastic night away at this hotel. Room was a lovely size with all mod cons and very clean 10/10Pub downstairs was very clean and safe and the staff were so hardworking and efficient was very well organised 10/10We didn’t eat here but food smelled and looked gorgeous and the restaurant was full of people who were enjoying their meals, staff were working so hard.Breakfast was included and was stunning. I asked for off menu items and poached eggs were perfect, best I’ve ever tasted. Again breakfast staff couldn’t do anymore to make the experience perfect 10/10Overall comfortable clean accommodation in a lovely setting and absolutely delicious breakfast with amazing staff.Would 100% recommend, thank you Congresbury Arms for our lovely experience.

Stayed for one night and service was great. Room was clean and well designed. Lovely breakfast with speedy service. Would recommend.,

Very efficient and friendly service. Great care taken all round to try and combat Covid. Restaurant - excellent quality and great value.

The bed was very comfortable, shower powerful and cleaning was very good. The staff were very pleasant and helpful.. The food was excellent however it was the same evening menu all week it would be nice if this could vary a bit.

We have just spent two nights staying here and would happily go back again. The staff were so welcoming and helpful, no matter how busy it was Jorge g was too much trouble. The room was very comfortable, the food was great. A brilliant choice for breakfast. Thank you to all the team.

Room was fantastic, very clean, very comfortable. The whole place felt very safe in the current climate. The staff couldn't have been more helpful and welcoming. Very highly recommended. Thank you for a perfect stay.

Conveniently located.Excellent accommodation with good food and friendly staff.

The grounds of the hotel were lovely with good service from the staff. Trendy menu with good food. The room was lovely,some road noise,but acceptable for a short stay. The owner was friendly and had good support from his staff. Our breakfast,although acceptable,could have been better, slight let down for us, although lovely coffee. Would stay again.

Food was fantastic couldn't fault it atall but very disappointed with room as very noisy and also when we arrived we were toldthey were taking no cash atall and that's all we had no email nothing to worn us about this

Very friendly service and good Covid procedures.Room was good with nice touches of bottled water, biscuits, jelly beans.We have eaten here a number of times and as always food was excellent and good value. 4 stars for room, 5 for dinner.

we stayed at your hotel on thursday and generally we were very happy. with afew little tweaks the stay would have been perfect. we ended up having lunch and drinks on arrival, dinner and breakfast and the quality was fab and service from all staff was friendly, efficient and very professional, dealing with the covid restrictions.The room was attractive and very clean, unfortunately the bed wasnt comfortable and if you put a mattress topper on it then you wouldn't be able to feel the springs, also due to the sloping floor in the old building the bed slants so you feel like you are rolling over to the window side. again this could be easily rectified with some wooden blocks to balance it up.as much as we loved the hotel and restaurant, we didn't sleep well but some of that was due to the hotel alarm going off twice and the reasons above plus the wind blowing items around in the yard below.We appreciate the effort put in at the hotel and would love to return but maybe not in the Wells room.

The room was a good size and very comfortable. The service from the staff was exceptional, they were incredibly attentive during our stay and during our dinner in the pub as well. We will definitely stay again and would recommend the Congresbury Arms to all.

An amazing place to stay, very well organised with currentcircumstances going on, clean, fresh and so welcoming!! Staff was really lovely it was very busy and really hot weather but they still worked so hard but still made time for us... the food was amazing Steak was cooked perfectly and the garlic dressing was lovely .. washed down with cold beer .. the room was perfect .. location was good.. keep up the good work great place and a great team.. well done Chefs for amazing cooked food, management for a great working team of staff that you have ...

Accommodation excellent, staff attentive and food delicious.

We arrived and had lunch in the garden before checking in.The staff were very friendly and it was set up extremely well for social distancing.The staff were attentive to needs of everyone.The garden is beautiful.The food was absolutely stunning.The member of staff serving us took us to our room afterwards, very personal service.Our room was quirky, with floors on an angle, just what you'd expect in an old building, it was decorated tastefully.The only downside was that my partner thought the bathroom was a little dirty in comparison to the standard of the room.The bed was comfy and we slept well, albeit a bit hot.There was a fan in the room but we prefer the window being open and unfortunately it wouldn't stay open so we had to wedge a towel in to do this.Breakfast the following morning was exceptional.The pub is so tastefully decorated and the staff are outstanding.I would definitely recommend this place and stay here again.

Amazing customer service, very polite and friendly and the room was fantastic, very clean and large, we will be staying there again the next time we are down that way.

We stayed here for 3 nights,Thursday to Saturday, in cheddar room which was clean, spacious and comfy looking out to the front of the hotel. We had 3 breakfasts, 2 evening meals, and lunch in the garden once. The standard of food & drink was excellent at all times. The staff were polite, friendly, and worked to a very high standard despite the difficulties of coping with Covid restrictions which they all took seriously. This is a verywell organised operation. The pub interior is lovely with a grey/green decor and a floor made of huge slabs of slate which kept the interior cool. There is a pretty good sized beer garden and lovely walks along the river at the back of the pub. Congresbury is a lovely little village with a good community feel. Really loved our stay here and wouldn’t hesitate to return the next time we are in the area.

We thoroughly enjoyed our visit to the Congresbury Arms.It is very well placed to visit all the surrounding attractions and the beautifull countryside. The rooms were spacious and well equiipped. The staff were always pleasaant and helpfull. We ate in the restaurant during our stay and really enjoyed the great food.This is a great place to stay at a very reasonable price.

Room? Comfortable.Food? Delicious.Staff? Excellent.Hotel? Trivago.

Made us feel very welcome food was excellent

We booked for a short break and couldn’t have been more pleased with our choice.The room was very comfortable and clean and the food was very good.Nothing was too much trouble for the staff.I would highly recommend a stay here!

From the greeting to the goodbye it was all a very pleasant and hospitable stay. Staff very attentive and warm and polite. Food excellent. Room very comfortable. All done extremely well in these challenging times. A pleasurable stay. Thank you.

We had a wonderful stay at the Congresbury arms, we were made to feel very welcome by the staff from the moment we arrived. The room had everything we needed and the hotel is perfectly located for exploring Congresbury and the surroundings, would highly recommend the walk along the river to Wrington! The breakfast was fab, and we also had lunch and dinner there which were equally delicious. Thanks for a lovely stay!

The staff were very friendly and helpful. The choice of breakfast was really good.

Excellent modern room with smart modern bathroom - a real surprise , we’ll done WetherspoonsFantastic quality to price again

If The Congresbury Arms were a gemstone, it would be a diamond. Our stay was made very comfortable by the staff who are considerate of their customer needs. The food-amazing, and our very comfortable room. We booked directly with the hotel and were not disappointed.

A member of our party is registered as blind.We were very impressed with the excellent service by both evening and morning staff. When breakfast and dinner was served staff explained exactly what and where everything was, which was so thoughtful and appreciative. The stay was very enjoyable for all of us.

The Congresbury Arms is an old pub, beautifully converted into a restaurant and rooms. We stayed in the Wedmore, which was comfortable and well-furnished. Dinner was excellent, as was breakfast.

Had a fantastic night staying at The Congresbury Arms, lovely clean room, fantastic evening meal and breakfast, food was amazing and every single member of staff was very polite and welcoming! Would highly recommend and would love to stay again sometime!

Great place to stay food excellent room spacious , comfortablewill book again

Smart cream and grey exterior and freshly decorated interior. Good place to stay with comfortable rooms and an especially delicious breakfast.Set in village of Congresbury with good access to Bristol, the cost and hills.Friendly and helpful staff.Bar could do with longer opening hours and cost of the accommodation may detract visitors.But overall a good place to stay.

Spot on venue,you can park right outside and be welcomed warmly. Good standard of room with complimentary bottles of water (so important) plus nuts, sweeties and cake.The beer served is perfect and the food is excellent, what more could I ask for?The cost of B & B is great value and I almost forgot to add that breakfast was superb and its served at the table, none of that diy shenanigans! I will be back.

Friendly staff. Meals were great. Nothing at all to complain about, a very enjoyable experience.

What a great place!An independent inn of the highest quality.The room was beautifully styled and with nice touches - kilner jars with jelly beans, and home-made flapjack and a delicious home-made spicy nut mix.Importantly, everything worked!The bed was a little soft for me but I still slept well.I'd recommend a room at the back though as the traffic noise after about 5.30 a.m. is noticeable.The food (and menu in general) was delightful.An unexpected treat was the bread and dipping oil/vinegar and an amuse bouche. I chose one of the vegetarian options - beetroot/cheese gnocchi and seared vegetables with a generous side of buttered greens.It's great when the staff are willing to make time for conversation or actively initiate it - especially when you are a sole traveller; that was very evident from everyone I interacted with.I'd easily recommend The Congresbury Arms - they've nailed it.However, I am well aware that this hasn't happened by accident - great training, well-selected people who enjoy their jobs and seem to work as a happy team, and a very good kitchen.

Lovely stay immaculate room great food and great service

Good room excellent food friendly peopleWhat more can I say

We had travelled to the area to attend a family party locally.Everything was just as expected, lovely rooms and facilities and a great breakfast. We would have been happy to stay longer. Thanks again.

Excellent - thank you.

We needed an overnight stop to break the long journey from Liverpool to Wadebridge in Cornwall. Reading the reviews and looking on the site made us choose the Congresbury Arms.From the moment we were welcomed we had nothing but high -quality, friendly service.Dinner was very good (red wine jus on my wife’s lamb dish was a little too strong in taste), room was excellent, breakfast was excellent.All in all a delightful stay.

The reason for staying at the Congresbury Arms was to enjoy a celebration family lunch, so we tacked on a room to relax in the. area the next day. Quite simplyin so many ways this is a space that really hugs you and makes one feel special.

Me & my partner stayed at the Congresbury Arms last Saturday evening.Murrey & staff were so friendly and could not go enough for us.Our room was superb, cosy and comfy and an amazing breakfast so if you need some where to stay that ticks all the boxes then this is the place.

We just spent a night as we were attending a family for our great-nephew. We wanted to check in early and so they had our room ready at 11 am. All the staff were extremely friendly from the reception to the bar staff. The room was very clean and tidy. The breakfast was superb and so I could highly recommend this lovely village pub.

Our room was well appointed, comfortable and clean and ideal for an overnight stay. Breakfast choice was huge with plenty of good coffee avaible. Staff were friendly and attentive and the stay as a result was restful and stress free. Will certainly stay again. Excellent value.

Extremely pleasant stay from start to finish. Warm and friendly welcome, comfortable and well-appointed room, very quiet in spite of overlooking a main road. Equally good experience in the dining room, both in the evening and at breakfast, with lots of choice, locally-sourced food and helpful staff.

Amazing food, meals and breakfast.Top quality 5 Star.

Lovely pub with super friendly staff and fabulous evening meal & breakfast - you would struggle to find better food anywhere! Nicely decorated rooms and good facilities.

Large clean andwell appointed roomsExcellent breakfast and friendly and courteous staffWill stay again

A highly recommended place to stay. Staff were very professional and nothing was too much bother. We arrived late and they went out of their way to make sure we had something to eat after the restaurant had closed. The room was very clean and comfortable and quiet too.The food in the restaurant was the amazing and huge compliments to the chef. (as were the breakfasts!) We will definitely be going back and not far from the M5 to for other travellers.Thank you all very much for looking after us.

Everything that mattered was excellent - the room was clean, service was good, food was excellent! If we are picky the bathroom looked a bit tired. It was perfectly clean but some peeling paint

Loved the decoration of rooms and restaurant. Rooms lovely and warm. Food was very good too. Only real gripe was the kitchen extractor fan ran all night and meant we had a disturbed night.Guessing owners already know this as there are ear plugs in the bedside drawers. Not much that can be done about the extractor fan noise but it would stop as staying there again which is a shame as we loved it otherwise.

Rooms very clean and comfortable, a high standard.Loved our evening meal,and not over priced for that high standard, thank you chef!We booked to be near to the airport for flight next day. Quickly drove to airport and yet didn't hear planes at night at all. We may well come back just for a weekend break.

Return visit so obviously first visit was up to my standard and requirements.Room very comfortable with too tempting treats of nuts/cake and sweeties!The beer was absolutely perfect and the food was first class. Breakfast was superb and plentiful.All staff were attentive, bright and cheerful at all times.Parking freely available on site.

We’ve stayed here before and will stay again. The staff are young, efficient, friendly and attentive. The exec room is very large and comfortable and although close to the road the double glazing keeps out the noise. The bed is comfortable and there is tea, coffee and water in the room and fresh milk is available if you want it.

In every way - food, atmosphere, facilities and especially the service... all excellent. Thanks !

Polite and cheerful staff, good food and very comfortable and clean room better than a lot of well know chain hotels I have stayed at.

Excellent 2 night DBB stay. Staff went out of their way (especially Murray) on our arrival to help with my wife's mobility problems. Extra chair taken to bedroom, thenmeal table and breakfast bar set up at nearest table to stairs. Excellent food. Pity about the steep stairs. Using "disabled access" notice on car park entrance meant steps down to hotel.

lovely place recently done up but few snagsnoisy generator outside room kept me awaketowel radiator in bathroom so hot it scalded me when i got out of the showe

There is a generosity about this place with the large shower, huge white towels, plentiful quality toiletries andjars of delicious nibbles.In addition the meals are of a really high standard, beautifully cooked and presented. If I lived nearby I’d be eating here every week. Ideally situated just a step from the M5 it’s a perfect overnight stay on the way to the South West.

This is a lovely hotel, rooms are very clean and cosy, the food is excellent and the staff are friendly and helpful. The evening meal was one of the best I have had in a very long time. Beautifully cooked and presented. We will be back. Thank you again.

A lovely, clean, friendly and quaint hotel. The room met all our expectations.Breakfast was fantastic.Loved the decor.Location perfect.Main menu in the restaurant and the food weregreat and met our needs.The staff were very happy and accommodating.

Really welcoming staff, lovely room, and great breakfast, will definitely be back, thank you

warm welcome, very clean and well run establishment,Best breakfast in a long time!

We had a good stay. The staff were friendly, the evening meal and breakfast excellent, the bed was comfortable and the room was nicely decorated. We will definitely stay hear again and would recommend it.

I am pleased to advise as a regular visitor that on every occasion I stay I find the Hotel to be Clean, Comfortable and enjoy a warm welcome fro efficient, professional happy staff that make my stay. The bonus is the exceptional dinning and breakfast fair with a fresh modern menu that does frequently change and offer new choices. The busy restaurant is a testament to the hotels wonderful food offering in a relaxed bar and dinning environment. So do not tell any one about this hotel just in case I can not get a room booking in the future. Enjoy.

Staff were very friendly and helpful. The room was furbished to a high standard and the bed was very comfortable. Breakfast was great int he morning with plenty options.

I had a wonderful stay at Congresbury Arms. I stayed for 3 nights.However, I noticed on the last evening of my stay that although my room had been attend to, the used cups had not been replaced, the water and tea/coffees supplies had not been replenished.

Response

Hello NadiaThank you for your feedback. Our sincere apologies we missed the last service of your room, we have taken the rooms cleaning in house this week and this should never happen again.So pleased to hear you had a great stay outside of the problems mentioned.We hope to welcome you again in the future.Best regardsSean

Very comfortable and clean, staff very friendly and always willing help. Very poor wifi connection, as room name did not display in wifi list, eventually managed to connect using another room name. On-suit a bonus as not detailed

Warm welcome from the staff, lovely room and excellent food.

We were looked after very well. Lovely room.Food goodSilly quibble - the doors have fire safety springs which mean they are very heavy to open, a less able person than me might have trouble.

Beautiful room, excellent breakfast, exceptional service. Couldn’t be happier with our stay.

Had a nice stay overnight last weekend...small but compact room but everything you needed....We ate in the pub that evening and had a lovely meal...staff were very attentive...and we had a very tasty breakfast the next morning.We will stay again when we are next in the area.

My wife and I had the delightful pleasure of staying at this wonderful pub/hotel with two relatives recently. The pub and rooms are great, but the service is exceptional as is the food, the thoughtfulness of staff and the little extras that the hotel provides. My wife and I are on a medically supervised low Fodmap diet and therefore approach eating out with trepidation. I had phoned the hotel prior to our visit to give them a list of things we could not eat. Upon checking in I asked if our diet was going to be a problem. Later that evening, after a funeral, we discovered that, not only was it no problem, but they had printed out special menus for us with several suitable options for each course; even the complimentary appetisers had been given careful consideration. Throughout our sadly brief stay we continued to be delighted with the cheerful, friendly, efficient, thoughtful service received from every member of staff. Well done senior management, you obviously choose your staff carefully, look after them and train them well. We would all thoroughly recommend The Congresbury Arms, particularly if you have special dietary requirements. Look forward to visiting you again some time even if we don't need to be in the area for any particular reason. Many thanks for looking after us so well and making us feel special, instead of a nuisance with our dietary needs.

First time at the Congresbury Arms, definitely not the last! Staff were lovely; room was very comfortable; food was excellent, as was the real ale.Little touches like the snacks in the room, the delicious tasters from the kitchen while awaiting our meal, the offer of water for our long journey home and the concern for our relatives' dietary needs were so nice to experience.Just wish we lived nearer!

very pleased with accomodation

Really enjoyed our stay, the executive room was very spacious, comfortable and clean, slightly noisy because of the main road. All the staff were very helpful. The food for the evening meal and breakfast was excellent, would definitely stay again.

Friendly, attentive, helpful staff. Lovely cosy room. Delicious food in the restaurant and the best, flakey croissants for breakfast. Ideally situated for a stopover as so close to Bristol airport

Lovely two night stay, staff extremely helpful, food in restaurant delicious, rooms spacious and clean.Would recommend to anyone 😂

The food was superb and the friendly staff were brilliant! Nothing was too much trouble.We will definitely stay here again and recommend highlyA couple more coat hangers would be appreciated and coasters for the cups so that the furniture is not damaged

Very nice stay in Congresbury arms.The room is very confortable, although a little noisy due to the car traffic.

Lovely inn well managed by Murray and his staff, great service at dinner and breakfast, thank you to all the friendly team we really enjoyed our stay.

My partner and I had a wonderful stay at the Congresbury hotel. What a lovely place it is. The staff are wonderful, polite and friendly and we enjoyed an evening of games by the bar before retiring up to our immaculate room. The breakfast in the morning was abosultely delicious and the manager suprised us with Bucks Fizz to celebrate our occasion. Thank you so much for having us. Rosie & Gary.

We stayed for 2 nights in Wells room.From the start we were made to feel welcome,nothing was too much trouble.Although not large our room was clean,comfortable and well stocked.The highlight of the stay has to be the food..delicious and plentiful.The glazed duck was particularly good.Little touches like having fresh milk available for tea in the room added to an enjoyable stay.I would not hesitate to recommend.

Our stay was so lovely, the size of our bedroom was enormous, the bed was very comfortable, the breakfast was brilliant so was the lunches and dinners, the staff were very friendly and nothing was to much for them. Would definitely tell family and friends what a lovely place to stay. Will go back again.

We were made to feel special from the moment we walked in. The room was immaculate with special details that you just don't get in other hotels like little jars of sweets and nuts, bottled water, luxury toiletries.The staff were all very friendly and couldn't do enough for us.We booked into the restaurant for dinner and were absolutely stunned by the quality of the food. Masterchef final standard of presentation and quality of ingredients. Again, we had little extra touches to make it more special like amuse bouche before the meal and homemade biscuit with coffee. We couldnt fault a thing.Also included in the very reasoable room rate was breakfast in the morning which included cereals, fruit and your choice from the cooked menu if you so wished.I would definitely stay here again and wouldn't hesitate at recommending it.

Really cannot fault this place, attentive staff, clean and comfortable rooms, wonderful food.We shall be back

We stayed Friday to Sunday at this very nice Gastro pub with accommodation. ( 6 rooms)The food beverage and staff were superb. We had a misunderstanding in the room booking and the manager went out of her way to resolve the matter to our satisfaction. The accommodation is well placed for visiting key attractions in North Somerset .l have given only 4 as the only downside the pub is located on a fairly busy minorjunction and the front rooms can be a bit noisy if you prefer sleep with windows open . That being said the windows are secondary glazed and a fan blower is provided to circulate air . Beds are very comfortableThe room tariffs and drinks and food were very good

I love this place.Comfortable, clean rooms and they serve a great breakfast.For me, though, the best aspect is the staff.They're friendly, cheerful and go the extra mile to help out where they can.Will be visiting again soon, no doubt.

We found the Congresbury arms excellent

We can’t say how great our stay at the Congresbury Arms was, from very the warm welcome to the cheery goodbye everything was great.Room, staff and food, excellent. And just the simple things like the complimentary homemade biscuits, jars of sweets and nuts and the FULL size complimentary toilets make this small but charming pub/hotel stand out from others we have been fortunate to stay in this year.The Food is fantastic as well, and for that pre-dinner drink a great Gin Menu. Congresbury Arms is ideally situated for North Somerset and only 25minute drive from the fantastic Bristol Docks.Thank you to everyone at the Congresbury Arms for making our stay even more enjoyable

Perfect service, great food and modern clean rooms.

We use the Congresbury Arms (previously the Ship and Castle) as a stop off point on the way to West Devon. The new owners have certainly improved the decor, although the front facing rooms are still a little noisy due to the busy road junction. The service was very cheerful and efficient and the food was excellent. We will continue to stay here, well done everyone.

As a regular resident I am assured of a personalised service from friendly competent staff and stay in comfortable exceptionally clean accommodation in a homely style with good quality food and drink on offer when you want it. Easy to find and plenty of parking makes this hotel a top local choice.

We stayed in the Cheddar room which was so lovely. The room was spotless clean with a wonderful bathroom and a strong shower. Breakfast was fantastic with a whole menu to choose from. The staff in the Congresbury Arms are excellent and so friendly. They go out of their way to make your stay perfect, especially the head gentleman who took our booking. He was charming and super efficient. A truly excellent stay.

Very comfortable pub for an overnight stay.Extremely tasty breakfast and very friendly and helpful staff.

Chose the Congresbury arms as it is very close to my family.Staff are friendly and welcoming . Room was very smart and bathroom was new and clean . I have to say I did struggle with the bed as it wobbled and creaked every time we moved . I didn’t sleep too well but my husband says he slept fine.We would be more than happy to stay here again.

I had a three night stay and was accommodated in the Cheddar Room ( rooms named after local places of interest ) The room was clean and well furnished and recently had been refurbished with good quality bed and bed linen , very good large en-suite shower room , free WiFi, Plenty of tea , coffee and mineral water available . The rooms have their own private entrance so you can come and go without needing to cut through the pub below . The breakfast choice is excellent with high quality well cooked full english my recommendation . Staff and service very helpful and friendly . I would not hesitate to recommend the congresbury arms to anyone wanting well priced good quality accommodation .

What a wonderful find - the staff were so helpful and friendly; the food was great and the room had all we required for our stay. We were out during the day, but spent a couple of evenings relaxing in the lounge bar where a couple of bar staff were great answering the quiz questions we couldn't!

really enjoyed our stay here.large carpark. friendly staff on arrival at the hotel who were very informative when we asked them anything.lovely room with a nice new modern bathroom.lovely extra touches like the complimentary snacks and beverages in our room.luxury toiletries to use in the bathroom.really enjoyed our breakfast which was delicious and filled us up nicely for the journey. the restaurant had a lovely menu, the desserts sounded particularly yummy, we would of loved to try but as we were already going out that evening we didn't get the opportunity to try but maybe next time.many thanks for a lovely stay.

Fabulous welcome and divine meal that night. Staff very friendly and helpful. Great breakfast in the morning. Room comfortable- will come back again.

We stayed here for a night whilst visiting family! The staff could not have been more happy, helpful and accommodating! The room and place itself are beautiful! Would happily stay here again!!

We had a very pleasant stay at the Congresbury Arms. Room recently and tastefully refurbished. Dinners were very good - special mention for th scrambled eggs at breakfast

Comfortable overnighter, clean and pleasant room which included bits and pieces to make the stay welcoming. Staff attentive and welcoming.Only possible down point (for others) is small number of stairs to the room. We expect to return.

My wife and I recently stayed while on a new home expedition in North Somerset. The staff were very friendly and were very attentive, especially the new Restaurant Manager. Our meal on the Friday night was excellent. We both enjoyed the steak. The beer battered onion rings were huge and fabulous, best I have ever had. The inclusive breakfast was five star. Great local sausages and a wide range of options from full cooked to vegetarian. We are very much looking forward to returning soon.

We were very warmly welcomed on arrival and shown to our room, Yatton, which was spacious, stylish and well appointed.Breakfast was delicious, with a good selection of fruit, cereals and cooked options, and efficient and friendly waitress service.We have to say that each member of staff we encountered was extremely pleasant, helpful and professional.In all, we thoroughly enjoyed our stay and would strongly recommend Congresbury Arms.

Nice refurbishment on a previously tired establishment .Very attentive staff .Thefood was of a good quality and reasonably priced generous portions .Tried several different beers and was offered samples before ordering .Would highly recommend

We thoroughly enjoyed our stay. We found the team welcoming and then courteous and friendly throughout. The decor was excellent and our bedroom comfortable and nicely presented. the shower was excellent and the attention to detail first class. We dined in the restaurant and the food for dinner and then breakfast was first class and good value. We were in a front room and with a window open, on a warm night, it was noisy. I strongly recomend air conditioning and better sound proofing is fitted in these rooms. (The 4 rather than 5 star is because of the disturbed night's sleep)

Response

Hello Mr ParryThank you for your kind words.I am writing to assure you that we have commissioned secondary glazing providers to ensure the rooms are better sound proofed and expect these works complete by June.There will be air flow units in the rooms as well very shortly.We do hope to see you again and you can experience the improvements we are constantly making.Best regardsSean

Warm welcome and comfortable stayassured with fantastic quality food and attention to detail and service.